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Order Management


Fast and convenient online order management

Easy to Use:

Intuitive format, easy navigation and searchability for more efficient ordering.

More Product Information:

More images, more nutritionals and clearer product descriptions to allow you to make informed product purchase decisions.

Learn more here.

Contact your Sales Associate today and learn how you can connect!

Download the mobile version from the Apple App Store or Google Play Store!

Account Center
Pay Online with E-Payment.

With Account Center, you can view your account's statement and invoice details and pay online -- on your time.

View up to 2 years of payment history.
 
View up to 2 years of invoice history.

Up-to-date transaction information at your fingertips.

View open invoices, invoices due today and more.

State-of-the art security.

Value-added for FSA customers. Request access today, or contact your Sales Associate with any questions.
Account Center Subscriptions
With Account Center Email Subscriptions, you can schedule your invoice and proof of delivery emails.
 
Options for daily or weekly emails.

Choose your delivery format (PDF or CSV).

Configure proof of delivery documents to be delivered electronically.

Run on-demand invoice extracts with up to 2 years of invoice history.
Bar Codes

This tool can be used to generate barcodes that will print nicely on Avery 5260 labels.

The sources needed to generate sheets of labels are Microsoft Excel files that are easily obtained from Star Solutions Operator.  (Please note, both Star Solutions Operator and our scanner add-in are required for use of the Bar Code tool.)

Contact us today to learn more.

eAdvantage

Designed specifically for multi-unit operators, the eAdvantage system gives DMA customers fast online ordering, order confirmation, purchase history, and online customer reporting.


Value-added and available for FSA/DMA customers only. Contact us today to learn more.
Where's My Truck

Do you want to know exactly when to expect your next delivery? Now there’s a way to track your order online.

Value-added for FSA customers. Contact us today to learn more.
COIN

Customer Ordering Interactive Network (COIN) interfaces easily with your own ordering systems software so you can place orders with FSA.

Connect your ordering system with FSA and send orders through the Internet, email, or ftp file transfer.  COIN easily interfaces with programs such as CBORD®, MenuLink, Computrition, and more.

COIN is compatible with several ordering systems.  Ask your Sales Associate about using COIN for your business or to check for system compatibility.

Value-added for FSA customers. Contact us today to learn more.  

CURE

CURE (Customer Usage Reporting Environment) allows access usage reports and is Internet based. CURE gives you the ability to show 2 years of purchases.

Includes excellent drill-down capabilities and filtering by vendor, brand and category and item.

Value-added for FSA customers. Contact us today to learn more.

Recalls

Food Services of America knows the importance of delivering recall information in a timely manner, and that's why we established an efficient process to notify those customers affected. Whether it's a small product hold or system wide recall, we take every notification seriously.

Food Services of America will respond to a market withdrawal, product hold and/or product recall based upon the information provided by the FDA, USDA and or the manufacturer of the item.

• Our branch specific HACCP Food Safety Coordinator’s will check the code or codes in question against the product in the warehouse and storage, and isolate product if found.

• Customer call lists will be generated for the customers who bought the product involved in the recall.

• Customers will be contacted if they purchased the recalled product by an automated recall system or directly by a customer service associate with a 2-4 hour target time frame after Food Services of America is notified.

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